APhoneAnswering.ukStart free

How it works

Ten minutes today, then you stop losing calls

Nothing is installed, nothing changes on your phone except one divert, and your number stays your number.

Tell us your business name

That is the name we answer in. Nothing else is needed to begin.

Write the questions

Pick from your trade or write your own. These are the words we say to your callers.

Point your phone at us

Divert your line when it is busy, after five rings, or all the time. Your number stays yours.

Read your messages

Every call arrives as a message, a transcript and a recording, by email and text.

The call itself

Here is a call as it happens, and the message it produces at the end of it.

Live call, Hayes Plumbing
Good afternoon, Hayes Plumbing, how can I help?
Hi, I have water coming through the kitchen ceiling.
Is the water still running now?
I have turned the stopcock off.
Well done. Can I take the postcode and a number to reach you on?
LS6 2AB, and my mobile is the number I am calling from.
Thank you. Somebody will call you back within the hour.
Message sent to your phone and your inbox. 19 seconds after the phone rang.

What lands on your phone

The message

Who rang, their number, what they wanted, and the answers to your questions.

The transcript

Every word of the call, written out and searchable months later.

The recording

The audio, kept for as long as you choose and deletable in one tap.

The practical questions

How do I divert my phone?

Your provider has a short code for it, usually star twenty one hash followed by the number. We show you the exact code for your provider when you sign up, and you can point us at busy calls only, unanswered calls only, or everything.

Can I keep taking calls myself?

Yes. Most people divert only when the line is busy or after a few rings, so they answer when they can and we catch the rest.

What happens outside my working hours?

You decide. We can take a message, tell the caller when you open, or put a genuine emergency straight through to your mobile.

What if the caller asks something we do not know?

You write the answers to the questions your callers actually ask, and those are the only ones we answer. Anything else is taken as a message rather than guessed at.

Your phone stops ringing out today

Fourteen days free. No card, no contract, no setup fee.

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